Near Vista, California 92084
Erick V
Job Details:
05/12/2026
DELIVER AND INSTALL *20 STAIRS* | RETURN OLD UNIT TO SZ | EXCHANGED SPEED OVEN | NEW UNIT IS IN PLACE AND | WORKING PROPERLY. UNABLE TO SECURE | OPENING IS A LITTLE WIDER THAN WHAT SPECS | CALL FOR. HOMEOWNER IS AWARE | 20 STAIRS IN AND 20 OUT
We serviced a
SZ BBQ
Model CL4250SD/S/T
Near San Diego, California 92122
Erick V
Job Details:
05/12/2026
DELIVER AND INSTALL | RETURN OLD UNIT TO SZ | REMOVED EXISTING REF AND HAULED AWAY | INSTALLED NEW REF. UNIT IS LEVEL SECURED AND | WORKING PROPERLY NO LEAKS | AT WATER CONNECTION FOUND | DURING INSTALL. | 7 STEPS IN AND OUT TOTAL OF 14
We serviced a
VIK REF
Model VCSB5483SS00
Near San Diego, California 92131
Drew
Job Details:
05/08/2026
IM STOPPED MAKING ICE AFTER LAST VISIT | LS 4/24 CLAIM 164761 / 2 CLAIMS
Near Irvine, California 92602
Justin
Job Details:
05/06/2026
DELIVER AND INSTALL | COMPLETE
We serviced a
LNX REF
Model LN24DWR
Near Newport Beach, California 92663
Ryan
Job Details:
05/06/2026
LOCK IS RUSTED INSIDE AND OUTSIDE | CHECK CAUSE AND ADVISE CUSTOMER IF EDUCATION IS NE | 4/14 LOCK AND DOOR RUSTED. POOR DOOR GASKET SEAL ON LOWER | DOOR DUE TO LINER NOT FLUSH AGAINST FRAME. PER LYNX | RUST IS NORMAL IF LOCATED NEAR OCEAN. CALL IN FOR | REVIEW AT LYNX. | RON @ MIDDLEBY ASKED FOR MORE PICTURES WITH A STRAIGHT EDGE | TECH SCHEDULED TO BE BACK 5/5. | 5/6 RYAN - FRAME AND LINER HAVE SEPARATED ON LEFT | SIDE OF UNIT. PICS ATTACHED.
We serviced a
VIK IM
Model FIUI5152D
Near Irvine, California 92612
Ryan
Job Details:
05/06/2026
STILL NOT MAKING ICE; P1 ERROR CODE | LS 164897 4/30 | 5/6 RYAN - BIN IS FULL OF ICE AND UNIT IS | RUNNING NORMALLY AT THIS TIME. | OBSERVED COMPLETE ICE PRODUCTION CYCLE INCLUDING | NORMAL AND COMPLETE DRAINAGE WITHOUT ERROR. | UNABLE TO DUPLICATE COMPLAINT AT THIS TIME.
We serviced a
SZ REF
Model 632/S
Near Newport Beach, California 92625
Ryan
Job Details:
05/06/2026
LIGHT ON FRIDGE HAS GONE OFF | 5/6 RYAN - REPLACED FAULTY LIGHT SWITCH FOR REF.
We serviced a
VIK DDRFT
Model VDD5360SS
Near Irvine, California 92612
Ryan
Job Details:
05/06/2026
TRIM FELL OFF | 5/6 RYAN - RH TRIM FELL OFF OF FRAME. | SECURED LH AND RH TRIM PIECES TO FRAME.
We serviced a
SZ REF
Model 632/0
Near Newport Beach, California 92662
Chris
Job Details:
05/06/2026
STILL NOT MAKING ICE | LS 4/29 164896
We serviced a
JENN IM
Model JUIFX15HX01
Near Newport Beach, California 92660
Ryan
Job Details:
05/06/2026
-STLL NOT MAKING ICE AND IS LEAKING | LS 4/16 CLAIM 164548 | 5/6 RYAN - STUCK FLOAT SWITCH FOR DRAIN PUMP. | ADDED DESCALING SOLUTION TO DRAIN PUMP AND FLOAT | WAS FREED. UNIT STARTED ICE PRODUCTION CYCLE ON ITS OWN. | DRAIN PUMP WILL NEED TO BE REPLACED IF PROBLEM PERSISTS.
We serviced a
VIK RANGE
Model VDSC5304BAR
Near Orange, California 92869
Michael
Job Details:
05/06/2026
TAKES LONGER TO HEAT
We serviced a
VIK REF
Model VCSB5484SS00
Near Newport Beach, California 92660
Ryan
Job Details:
05/06/2026
ICING UP ON THE BACK WALL OF THE REF AGAIN & NO | LONGER MAKING ICE / LS 4/6 CLAIM 164456 | 5/6 RYAN - PARAMETER D54 REVERTED TO 100 PREVENTING | ICE PRODUCTION. EJECTOR BLADES FROZEN IN ICE CUBES. | EVAP THERMISTOR READING APPROXIMATELY 20°F WARMER | THAN ACTUAL TEMP CAUSING SHORT DEFROST CYCLE. | SET D54 TO 15 PER SERVICE BULLETIN (AGAIN). | REPLACED EVAP THERMISTOR AND MANUALLY DEFROSTED EVAP | AND ICEMAKER. PLEASE ALLOW 24HRS FOR NORMAL | OPERATION TO RESUME.
Near Yorba Linda, California 92886
Michael
Job Details:
05/06/2026
OVEN NOT IGNITING
We serviced a
VIK RANGE
Model VDR5488BFWLP
Near Rancho Santa Fe, California 92067
Michael
Job Details:
05/05/2026
SAME ISSUE - SMALL OVEN NOT HEATING PROPERLY | LS 3/12 CLAIM 163760 / 3 CLAIMS
Near Carlsbad, California 92008
Erick V
Job Details:
05/05/2026
DELIVER AND INSTALL | COMPLETE
Near Carlsbad, California 92008
Erick V
Job Details:
05/05/2026
DELIVER AND INSTALL | COMPLETE
Near Carlsbad, California 92008
Erick V
Job Details:
05/05/2026
DELIVER AND INSTALL | COMPLETE
We serviced a
SZ FRZ
Model 501F
Near Rancho Santa Fe, California 92091
Michael
Job Details:
05/04/2026
FREEZER NOT FREEZING
We serviced a
VIK RANGE
Model VDSC4876GSS
Near Carlsbad, California 92008
Michael
Job Details:
05/04/2026
REPLACE BAKE ELEMENT LARGE OVEN | REPLACED BROKEN BAKE ELEMENT
We serviced a
THOR DW
Model TDW24C7
Near Huntington Beach, California 92647
Ryan
Job Details:
05/04/2026
LEFT SIDE WORKS; RIGHT SIDE STOPPED. WATER POOLING | AT BOTTOM, NOT DRAINING | 5/4 RYAN - REPLACED USER INTERFACE BOARDS. | ALL OPERATIONS TEST OKAY AT THIS TIME.
We serviced a
VIK REF
Model RVFFR336SS
Near Solana Beach, California 92075
Michael
Job Details:
05/04/2026
MOISTURE DROPS INSIDE OF THE LEFT SIDE DOOR; CALL | LS 1/14/2026 CLAIM 162649 | C | CHECKED FLIPPER HARDNESS POWER | THERE IS 120 V COMING IN
We serviced a
DACOR RANGE
Model ERD36SCH/NG
Near Newport Beach, California 92662
Ryan
Job Details:
05/04/2026
LIGHT PANEL IN FRONT IS NOT WORKING | 5/4 RYAN - DIM DISPLAY ON ERC. ADVISED CUSTOMER PART IS | NO LONGER AVAILABLE. CUSTOMER DECLINED HAVING PART REMOVED | AND REBUILT AT THIS TIME. | ADVISED CUSTOMER COOLING FAN MAY STAY ON FOR AN HOUR | OR SO AFTER OVEN IS TURNED OFF. THIS IS NORMAL | OPERATION FOR THIS MODEL.
We serviced a
VIK REF
Model VCBB361LSS
Near San Diego, California 92120
Drew
Job Details:
05/04/2026
ICE BUILD UP ON THE BOTTOM FREEZER
We serviced a
DACOR DO
Model MORS230S
Near San Diego, California 92127
Michael
Job Details:
05/04/2026
REMOVE RELAY BOARD THEN REINSTALL | AFTER CX GETS THE BOARD REPAIRED
We serviced a
VIK RANGE
Model VDR5486GSS06
Near Villa Park, California 92861
Andy T.
Job Details:
05/01/2026
LARGE OVEN NOT TURNING ON; ERROR CODE FLASHING | BLUE LIGHT & CLEAN LIGHTS ARE ON | FOUND THREE FLASH ERROR. NEED COOLING FAN. | INSTALLED FAN. ALL OK
We serviced a
VIK REF
Model VCSB5424SS
Near Huntington Beach, California 92648
Michael
Job Details:
05/01/2026
ICE MAKER NOT WORKING AND UNIT IS NOT COOLING | COMPLETE. SEE COMMENTS
We serviced a
GE RANGE
Model JGSS66SEL3SS
Near Fullerton, California 92832
Michael
Job Details:
05/01/2026
HAD MINOR GAS LEAK; REPLACE BURNER VALVE AND KNOB | CUST HAS PART #WB21X20470
Near Newport Beach, California 92663
Justin
Job Details:
05/01/2026
INSTALL MULITPLE APPLIANCES | COMPLETED EXCEPT FOR VENT HOOD. UNIT WAS NOT ON SITE
We serviced a
VIK REF
Model VCSB480WH00
Near Newport Beach, California 92660
Ryan
Job Details:
05/01/2026
REF AND FRZ NOT COOLING | 4/24 RYAN - EVAP FROSTED OVER DUE TO FAULTY DEFROST TIMER. | MANUALLY DEFROSTED EVAP TO HELP MAINTAIN TEMPERATURE | WHILE WAITING FOR PART TO ARRIVE. | ESTIMATE APPROVED. ORDERING PART. | 5/1 RYAN - MANUALLY DEFROSTED EVAP, CLEANED CONDENSER AND | REPLACED DEFROST TIMER. | PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
Near Placentia, California 92870
Michael
Job Details:
05/01/2026
OVEN NOT HEATING
We serviced a
TRUE IM
Model TUI/15/R/OP/B
Near Placentia, California 92870
Michael
Job Details:
05/01/2026
NOT MAKING ICE
We serviced a
VIK REF
Model VCFF036SS
Near Laguna Niguel, California 92677
Ryan
Job Details:
05/01/2026
REPLACE ICEMAKER SHUTOFF ARM | 5/1 RYAN - REPLACED ICEMAKER SHUTOFF ARM.
We serviced a
VIK RANGE
Model VGR5366BSSBB04
Near Dana Point, California 92629
Ryan
Job Details:
05/01/2026
ONE OF THE BURNERS IS NOT FIRING | PLS GET SERIAL TAG AND RECEIPT PICTURE TO REGISTER | 5/1 RYAN - CRACKED ELECTRODE FOR L/R BURNER. | REPLACED L/R BURNER BASE. | ALL OPERATIONS TEST OKAY AT THIS TIME.
We serviced a
VIK REF
Model FDBB5363EL12
Near Long Beach, California 90803
David G
Job Details:
05/01/2026
NO COOL SITUATION, FREEZER WORKS | CLEARED AIR RETURN CHANNELS OF FROST BUILDUP | ALL OK
We serviced a
SZ REF
Model 632/0
Near Newport Beach, California 92662
Chris
Job Details:
05/01/2026
IM STILL NOT MAKING ICE SINCE LAST VISIT | 2 CLAIMS
We serviced a
LACORNU RANGE
Model C1VP
Near Dana Point, California 92629
David G
Job Details:
04/30/2026
BOTH OVEN DOORS WILL JUST OPEN ON THEIR OWN | FOUND BOTH DOORS SAGGING IN THE CENTER AND DOOR MAGNETS NOT | ENGAGING PROPERLY. LEFT DOOR MAGNET IS BROKEN. I CAN EITHER | GLUED BACK IN THE HOLDER OR REPLACED. | THE CUSTOMER DECIDED TO TRY AND GLUE THE MAGNET BACK INTOTHE | HOLDER AND ALSO DECLINED ANY FURTHER SERVICE FOR THE BURNERS | AS THEY ARE PERFORMING WAY BETTER THAN BEFORE. | REPLACED LEFT SIDE DOOR MAGNET
We serviced a
VIK REF
Model VCSB5484SS
Near Tustin, California 92780
Chris
Job Details:
04/29/2026
FREEZER TEMP IS STILL HIGH AND ICE MAKER IS TILL N | LS 4/14/ 164573 | C
We serviced a
ULINE REF
Model U-2175RB-00
Near Newport Beach, California 92663
Michael
Job Details:
04/29/2026
SAME ISSUE-NOT COOLING AGAIN | LS 4/1 CLAIM 164064
Near Temecula, California 92592
Michael
Job Details:
04/29/2026
OTHER SIDE IS NOT WORKING PROPERLY | LS 4/2 164396
We serviced a
VIK REF
Model VCFF136DSS8
Near Newport Beach, California 92663
Ryan
Job Details:
04/29/2026
ICE MAKER IS NOT WORKING PROPERLY/WATER LEAKING | LS 1/14 162326 | 4/17 RYAN - CLEARED ICE FROM FILL CUP. | WILL NEED TO REPLACE WATER INLET VALVE IF ISSUE PERSISTS.
We serviced a
VIK REF
Model VCRB5362LSS
Near Trabuco Canyon, California 92679
Michael
Job Details:
04/27/2026
PROBLEM WITH THE TEMP | D
We serviced a
AGA RANGE
Model AEL361INWHT
Near San Diego, California 92116
Drew
Job Details:
04/27/2026
BACK RIGHT BURNER SHOWS E9 ERROR AND WON’T HEAT | OTHER BURNERS WORKING NORMALLY. | COMPLETE- 2MAN JOB AND 4 HOUR JOB
We serviced a
VIK DW
Model VDWU524WSSS
Near Coronado, California 92118
Michael
Job Details:
04/27/2026
DOOR WON’T OPEN FULLY; CROOKED, POSSIBLE MISSING S
We serviced a
VIK RANGE
Model VDR5486GCS06
Near San Diego, California 92127
Michael
Job Details:
04/27/2026
BIG OVEN NOT WORKING | C
Near La Mirada, California 90638
Andy T.
Job Details:
04/24/2026
DELIVER AND INSTALL | HAUL AWAY OLD UNIT
Near Mission Viejo, California 92675
Justin
Job Details:
04/22/2026
DELIVER AND INSTALL | COMPLETE
We serviced a
VIK RANGE
Model VDSC530T4BSS
Near Fountain Valley, California 92708
Ryan
Job Details:
04/22/2026
NEEDS A RECALIBRATION; BURNERS KEEPS CLICKING | 2 CLAIMS | 4/21 PERFORMED COMPLETE INSPECTION. | ALL OPERATIONS TEST OKAY AT THIS TIME.
We serviced a
VIK FRZ
Model VCSB423SS
Near Yorba Linda, California 92886
Michael
Job Details:
04/21/2026
NOT MAKING ICE & NEED ALL FILTERS REPLACED | 2 CLAIMS | ICEMAKER CORRODED. ICE STICKS. REPLACED ICEMAKER. GASKETS RI | FILL TUBE FROZE. NEED VALVE.
We serviced a
SCT IM
Model DCE33A-1SSD
Near Villa Park, California 92861
Michael
Job Details:
04/21/2026
STOPPED MAKING ICE | 4/15 RYAN - NEED ESTIMATE / ORDERING PARTS
We serviced a
VIK RANGE
Model VDSC365-6BMJ
Near Newport Beach, California 92661
Ryan
Job Details:
04/20/2026
DOOR GETTING JAMMED AND STUCK - NOT OPENING ALL TH | 2 CLAIMS | NEED ESTIMATE FOR REPLACING OVEN DOOR HINGES. | 4/20 RYAN - REPLACED BOTH OVEN DOOR HINGES. | OVEN TEMP OKAY AT THIS TIME.
We serviced a
LG REF
Model LFC21776ST
Near Newport Beach, California 92660
Chris
Job Details:
04/17/2026
ICE MAKER STILL NOT MAKING ICE | LS 4/8 CLAIM 164501
We serviced a
JENN IM
Model JUIFX15HX01
Near Newport Beach, California 92660
Ryan
Job Details:
04/17/2026
MAKES A CROAKING SOUND AND ICE MAKER STOPS WORKING | LS 4/8 164486 | 4/16 RYAN - REPLACED NOISY CIRCULATION PUMP. | OBSERVED UNIT PRODUCE ICE BEFORE LEAVING. | PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
VIK MW
Model RVMH330SS
Near Coronado, California 92118
Drew
Job Details:
04/16/2026
SCRATCHES AND DENTS ON THE UNIT. | THERE ARE A LOT OF DENTS ON THE DOOR | MUST REPLACE THE UNIT OR POSSIBLE FOR THE DOOR. | INSTALLED PARTS. ALL OK
We serviced a
PER WC
Model HH24WS-3-3L
Near Newport Beach, California 92660
Ryan
Job Details:
04/16/2026
TEMP READER IS OFF BY 20 DEG | 4/16 RYAN - REPLACED FAULTY EVAP FAN. | PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
Near Irvine, California 92618
Justin
Job Details:
04/16/2026
DELIVER AND INSTALL FULL KITCHEN | COMPLETE
We serviced a
SZ REF
Model CL4250OUFD/S/T
Near Irvine, California 92620
Justin
Job Details:
04/16/2026
REFRIGERATOR ALIGNMENT/ADJUSTMENT. PICS ATTACHED | CROOKED SUBZERO REFRIGERATOR PANEL AT THE TOP | OPENING IS TOO WIDE. CABINET | COMPANY NEEDS TO RETURN TO | ADD FILLER PIECE SO WE CAN PROPERLY | SECURE UNIT TO CABINET AND THEN | LEVEL TOP GRILL
We serviced a
MIELE REF
Model K 1801 VI
Near Laguna Beach, California 92651
Michael
Job Details:
04/16/2026
STILL NOT SEALING TIGHT | LS 164411 4/10 REPLACED DOOR GASKET AND DID MAINT
We serviced a
SZ REF
Near Irvine, California 92620
Justin
Job Details:
04/15/2026
REINSTALL REF - NO PANELS
We serviced a
VIK CT
Model VGSU53616BSSLP
Near Cerritos, California 90703
Michael
Job Details:
04/15/2026
PICK UP UNUSED PARTS SEE CLAIM 160576 | LS 9/23/2025 CLAIM 160576
Near Long Beach, California 90803
David G
Job Details:
04/13/2026
CENTER BURNER IS NOT SPARKING | BURNER VALVES TOO FREE TO TURN. NEED REPLACING PER VIKING | REPLACED BURNER VALVES AND BURNERS( UNABLE TO TIGHTEN SECURE
Near Huntington Beach, California 92649
David G
Job Details:
04/13/2026
ROTISSERIE MOTOR NOT WORKING; 1 BBQ HALOGEN LIGHT | PLEASE VERIFY OVERALL UNIT OPERATION | REPAIRED WIRING BEHIND GRILL. INSERTED KNOB LIGHT INTO SOCKE
We serviced a
VIK REF
Model VCSB5483SS
Near Encinitas, California 92024
Michael
Job Details:
04/13/2026
HAD A POWER OUTAGE THEN IT STOPPED MAKING ICE
We serviced a
JENN CT
Model JGCP436HM
Near Tustin, California 92782
Andy T.
Job Details:
04/13/2026
INSTALL IN THE KITCHEN AREA | UNIT ALREADY IN THE KITCHEN / NO STAIRS
We serviced a
VIK RANGE
Model VGCC5488BSS
Near Rancho Santa Fe, California 92067
Michael
Job Details:
04/13/2026
SMELL GAS WHEN TURN ON AFTER INSTALLED THE LEGS | LS 3/18 163501 INSTALLED FRONT THREE LEGS.
Near Dana Point, California 92629
Chris
Job Details:
04/13/2026
PROBE WONT WORK AND KEEPS SAYING INSERT PROBE | LS 2/27 CLAIM 163705 FOOD PROBE INSTALLED | INSTALLED CONTROL BOARD TESTED UNIT WORKING GOOD | INSTALLED THE NEW COMPUTER AND TESTED AFTER THE REPAIR, | AND THE UNIT NOW READS THE PROBE CORRECTLY VERIFYING THAT | IT HAD A SHORT IN THE COMPUTER.
We serviced a
LNX BBQ
Model LSB2-2-NG
Near Huntington Beach, California 92646
David G
Job Details:
04/13/2026
IGNITION SWITCH IS NOT WORKING ON SIDE BURNER | 2 CLAIMS | REPLACED OPEN IGNITORS | REPLACED RUSTED DRAIN PAN. DRAIN PLUG NOT STAINLESS STEAL. N
We serviced a
VIK RANGE
Model VDR5488BSS01
Near Fallbrook, California 92028
Michael
Job Details:
04/13/2026
BURNERS NEED TO MODIFY FROM NAT GAS TO PROPANE | GATE CODE 4221
We serviced a
VIK REF
Model FDRB5363L03
Near Anaheim, California 92807
Michael
Job Details:
04/13/2026
11 LIGHTS ARE OUT
We serviced a
LNX BBQ
Model L36ATR/NG00
Near Carlsbad, California 92008
Michael
Job Details:
04/13/2026
ROTISSERIE IS NOT STAYING ON AFTER PARTS INSTALLED | LS 3/27 164057 INSTALLED MAIN WIRE HARNESS AND A
We serviced a
LNX REF
Model LN15REF
Near Huntington Beach, California 92646
Michael
Job Details:
04/13/2026
INTERIOR DOOR DAMAGE / PHOTO ATTACHED | 2 CLAIMS | CUSTOMER RECEIVING EXCHANGE
Near San Diego, California 92130
Justin
Job Details:
04/13/2026
DELIVER AND INSTALL | RETURN OLD UNIT TO SZ | EXCHANGE COMPLETE
We serviced a
ULINE IM
Model U-CLR1215SOD-40B
Near Newport Beach, California 92662
Ryan
Job Details:
04/13/2026
STILL NOT MAKING ICE | LS 3/18 163434 REPLACED FAULTY WATER INLET VALVE. | STUCK FLOAT SWITCH FOR DRAIN PUMP PREVENTING ICE PRODUCTION. | FREED FLOAT SWITCH AND ADDED DESCALER TO DRAIN | PUMP SUMP. | PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
LNX IM
Model LN15ICE
Near Newport Beach, California 92657
Ryan
Job Details:
04/13/2026
DISPLAY LIGHT UP BUT STILL NOT MAKING ICE | LS 3/20 CLAIM 164160 / 2 CLAIMS | 4/9 FREED STUCK FLOAT SWITCH FOR DRAIN PUMP AND ADDED | DESCALER TO DRAIN PUMP SUMP. | UNIT STARTED TO PRODUCE ICE BEFORE I LEFT. | PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
Near Newport Beach, California 92661
Ryan
Job Details:
04/13/2026
YOU CAN HEAR THE POWER BUT FAN IS NOT TURNING | 2 CLAIMS | MODERN-AIRE HOOD WITH A TRADEWIND BRANDED | OUTDOOR BLOWER. ADVISED CUSTOMER WE DO NOT SERVICE | OUTDOOR/REMOTE BLOWERS.
We serviced a
SZ REF
Model CL4250UFD/S/T
Near Laguna Beach, California 92651
Justin
Job Details:
04/13/2026
UNIT LOWER THAN OTHER, RESTING ON WATERLINE | LEAK RISK // LS 4/7 DEL & INS 164370
We serviced a
VIK RANGE
Model NA
Near Irvine, California 92612
Michael
Job Details:
04/06/2026
OVEN SEEMS TO PRODUCE LESS HEAT THAN BEFORE | AFTER SERVICE // LS 3/3 163729 REPLACED OVEN THERM
We serviced a
SZ REF
Model BI-42UFDID/S/PH
Near Ladera Ranch, California 92694
Ryan
Job Details:
04/02/2026
NOT WORKING AFTER POWER OUTAGE; NOT COOLING | CANT CONTROL THE PANEL | UNRESPONSIVE CONTROL BOARD AFTER POWER OUTAGE. | ESTIMATE APPROVED. ORDERING PART. | 4/2 - REPLACED CONTROL BOARD. ALL OPERATIONS TEST OKAY | AT THIS TIME. PLEASE ALLOW 24HRS FOR NORMAL | OPERATION TO RESUME.
Near Temecula, California 92592
Michael
Job Details:
04/02/2026
IT"LL LIGHT BUT WON'T HOLD THE FIRE
We serviced a
WHLP WASH
Model 110.28132410
Near Placentia, California 92870
Michael
Job Details:
04/02/2026
STILL LEAKING | LS 3/24 CLAIM 164255
We serviced a
SZ FRZ
Model 736TCI-6
Near Laguna Beach, California 92651
Ryan
Job Details:
04/02/2026
CUSTOMER GETTING THE RUN AROUND FROM A DIFFERENT C | WANTS US TO CHECK IT OUT. FREEZER NON OP | 4/2 REPLACED FRZ EVAP, HEAT EXCHANGER AND FILTER DRIER. | EVACUATED AND RECHARGED WITH 8.5OZ R134A. | PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
VIK REF
Model VCSB548DSS
Near Hemet, California 92544
Michael
Job Details:
04/02/2026
LEAKING FROM THE WATER DISPENSER
We serviced a
SZ REF
Model DET3650CIID/L
Near San Diego, California 92109
Erick V
Job Details:
04/02/2026
DELIVER AND INSTALL. MEET CRANE 8AM SHARP | RETURN OLD UNIT TO SZ | OLD UNIT HAD FRONT LEVELER STRIPPED AND | BROKEN IN PLACE. REMOVED DOOR TO BALCONY | WAS ABLE TO REMOVE OLD UNIT | CEILING WAS SCRAPED HOME OWNER IS | AWARE OF THIS AND WILL HAVE DAMAGE | REPAIRED. NO WAY TO AVOID THIS DUE TO BROKEN LEVELER CEILING | AND FLOORING HEIGHT. INSTALLED NEW | UNIT AND PANELS.
We serviced a
VIK FRZ
Model FFI7300WL02
Near Coto de Caza, California 92679
Michael
Job Details:
04/02/2026
MAKING A REAL LOUD NOISE
We serviced a
WOLF MW
Model MD30PE/S
Near Newport Beach, California 92625
Justin
Job Details:
04/02/2026
DELIVER AND INSTALL NEW MD30PE/S | HAUL AWAY OLD UNIT
Near Lake Forest, California 92630
Justin
Job Details:
04/02/2026
DELIVER AND INSTALL | RETURN OLD UNIT SZ | EXCHANGE COMPLETE
Near Irvine, California 92602
Justin
Job Details:
04/02/2026
DELIVER AND INSTALL | RETURN OLD UNIT TO SZ | EXCHANGE COMPLETE
We serviced a
LNX BBQ
Model L601PS-NG
Near Laguna Niguel, California 92677
Michael
Job Details:
04/02/2026
LIGHTS ON THE BURNERS AREN'T WORKING | LS 3//13 163943 | 3/26 SOUND A SHORT ON THE L E D'S RESISTOR ON THE HARNESS. | LOOKS LIKE HEAT DAMAGED DUE TO THE ORIGINAL ISSUE WHERE | THE ORAFICE WASNT PLACED CORRECTLY CAUSING INTERNAL FIRE.
We serviced a
VIK RT
Model VRT7488BSS
Near San Diego, California 92127
Andy T.
Job Details:
04/02/2026
ONE BURNER IS NOT TURNING ON | LS 2/26 162105 REPLACED BEZEL AND HARNESS | CUSTOMER RESCHEDULED
We serviced a
VIK REF
Model VCSB5424SS00
Near Villa Park, California 92861
Ryan
Job Details:
04/02/2026
ICE MAKER NOT WORKING; TECH TO CALL SUPPORT | WHEN AT CUSTOMER’S HOME | ICEMAKER SHUTOFF ARM WAS IN OFF POSITION WHEN I ARRIVED. | LOWERED SHUTOFF ARM AND OBSERVED ICEMAKER | COMPETE A HARVEST CYCLE. | ENTERED PROGRAMMING AND VERIFIED ALL PARAMETERS ARE SET CORR | PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
BSH DW
Model SGE63E15UC/50
Near Newport Beach, California 92657
Michael
Job Details:
04/01/2026
NOT DRAINING | 2 CLAIMS
We serviced a
BLU REF
Model BBB36R2
Near Long Beach, California 90803
Michael
Job Details:
04/01/2026
NOT PRODUCING ICE | FOUND ICEMAKER TURNED OFF. SERVICE REQUIRED DISPLAYED DUE T
We serviced a
VIK DO
Model ?
Near Newport Beach, California 92657
Michael
Job Details:
04/01/2026
MAKING A NOISE LIKE GAS IS TURNING ON AND OFF KIND | 2 CLAIMS
We serviced a
VIK DW
Model VDWU524SS
Near Irvine, California 92612
Michael
Job Details:
03/31/2026
CODE ERROR 01/HAPPEND FEW TIMES | SERIAL TAG AND RECEIPT ATTACHED | FOUND GLASS STUCK IN DRAIN PUMP. CLEARED AND TESTED. ALL OK
We serviced a
LNX BBQ
Model L42R-1-NG
Near San Diego, California 92106
Andy T.
Job Details:
03/31/2026
PROMO CODE: SPRING10
We serviced a
VIK REF
Model VCBB363LSS
Near Carlsbad, California 92009
Michael
Job Details:
03/31/2026
NOISE COMING FROM THE FRZ; THERE'S A BUILD UP ICE | THE FRZ; ALARM GOES OFF & NOT COLD ENOUGH | 3/31 FOUND DEFROST TERMINATOR FAILED AND EXCESSIVE AMOUT OF | ICE BUILD UP ON EVAPORATOR AND AIR DUCTS. REMOVED ICE | BUILD UP AND VERIFIED REPAIR. ADVISED CX TO ALLOW 24HRS | TO RESUME NORMAL TEMPS.
We serviced a
LNX BBQ
Model L36ATR-NG
Near San Clemente, California 92672
Ryan
Job Details:
03/31/2026
ROTISSERIE BURNER LIGHTS BUT WON’T STAY ON | WHEN THE KNOB IS RELEASED | PERFORMED COMPLETE INSPECTION. ALL OPERATIONS TEST OKAY | AT THIS TIME. ADVISED CUSTOMER ON ROTISSERIE | SPECIFIC LIGHTING PROCEDURE DUE TO THERMOCOUPLE | CONTROLLED SAFETY VALVE.
Near San Diego, California 92116
Erick V
Job Details:
03/31/2026
3 UNITS - PICKUP, DELIVER AND INSTALL | SZ REFRIGERATOR, WOLF RANGE AND COVE DISHWASHER | INSTALLED DW AND PANEL ONTO DW | INSTALLED REF AND RANGE. | RANGE REQUIRES SHOWROOM | KIT
Near Newport Beach, California 92660
Chris
Job Details:
03/31/2026
NEED TO ORDER NEW SET OF RAILS FOR | UPPER DRAWER | 3/31 INSTALLED NEW RAILS AND NOW THE DOOR CLOSES SMOOTHLY | AND PULLS ITSELF CLOSED TIGHTLY. | COMPLETE. SEE NOTES.
We serviced a
VIK DW
Model VDWU524SS
Near Huntington Beach, California 92649
Ryan
Job Details:
03/31/2026
ERROR CODE 2 | WATER TURNED OFF TO UNIT CAUSING E02 ERROR CODE. | TURNED ON WATER. ALL OPERATIONS TEST OKAY AT | THIS TIME.
We serviced a
VIK MW
Model VMOS501SS
Near Anaheim, California 92807
Michael
Job Details:
03/31/2026
MAKES POPPING/SNAPPING SOUNDS/SMALL EXPLOSIONS | UNUSABLE | UNIT NOT REPAIRABLE. SEE NOTES