We serviced a
VIK WH
Model VWH536481SS
Near Coronado, California 92118
Andy T.
Job Details:
09/12/2025
FAN, NOT TURNING ON OTHER THAN FULL BLAST COMPLETE
We serviced a
VIK REF
Model DFRB364R
Near Newport Beach, California 92660
Ryan
Job Details:
09/11/2025
MAINTENANCE/ FAN IS LOUD NO SERVICE REQUIRED AT THIS TIME.
Near San Clemente, California 92672
Justin
Job Details:
09/11/2025
INSTALL WASHER/DRYER(ELECTRIC). UNIT ON SITE
We serviced a
VIK DDRFT
Model VIPR161SS
Near Newport Beach, California 92625
Ryan
Job Details:
09/11/2025
DOESNT GO UP AND DOWN FOUND UNIT UNPLUGGED FROM POWER OUTLET. PLUGGED INTO POWER AND ALL OPERATIONS TEST OKAY AT THIS TIME.
We serviced a
BSH DW
Model DWHD760CPR/22
Near Newport Beach, California 92660
Ryan
Job Details:
09/11/2025
SOMETHING SHIFTING ON DOOR; NOT LEVEL SECURED UNIT TO CABINET WITH LARGER SS SCREWS AND SECURED LOOSE TOE KICK BRACKET.
We serviced a
VIK REF
Model VCBB363RSS
Near Newport Beach, California 92657
Ryan
Job Details:
09/11/2025
NO HEAT REJECTION COMING OFF THE TOP SECTION WHER REPLACED FAULTY INVERTER AND VACUUMED CONDENSER. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
VIK RANGE
Model VGSC305-4BDWH
Near Huntington Beach, California 92647
Ryan
Job Details:
09/11/2025
IGNITERS NEEDS TO BE CHECKED ALL IGNITERS ARE CLIC REPLACED WEAK BAKE IGNITORS AND LH LIGHT BULB. RH LIGHT SOCKET IS NON OP. CLEANED SURFACE BURNER IGNITORS.
We serviced a
VIK REF
Model FDSB548400
Near Newport Beach, California 92660
Ryan
Job Details:
09/10/2025
UNIT STOPPED MAKING ICE CLEARED ICE DSP FAULT AND UPDATED PARAMETERS PER BULLETIN. ICEMAKER CYCLED OKAY AT THIS TIME.
We serviced a
SZ FRZ
Model 249RPRH
Near Newport Beach, California 92657
Ryan
Job Details:
09/10/2025
NOT COOLING REPLACED FAULTY THERMOSTAT. CUSTOMER PROVIDED PART. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
Near Placentia, California 92870
Ryan
Job Details:
09/10/2025
NOT WORKING PROPERLY UNIT ON SHOWROOM MODE PREVENTING ICE PRODUCTION. UNABLE TO EXIT SHOWROOM MODE UNTIL POWER CYCLING UNIT. OBSERVED ICE PRODUCTION WITHOUT ISSUE. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
DACOR MW
Model MMD30S
Near Newport Beach, California 92660
Ryan
Job Details:
09/09/2025
NOT WORKING PROPERLY PERFORMED COMPLETE INSPECTION. UNABLE TO DUPLICATE CUSTOMER'S COMPLAINT AT THIS TIME. ALL OPERATIONS TEST OKAY AT THIS TIME.
We serviced a
LNX BBQ
Model L42TR-NG
Near Newport Beach, California 92625
David G
Job Details:
09/09/2025
TRIDENT SEAR BURNER GONE OUT ADJUSTED FLAME. MAY NEED VALVE
We serviced a
THERM FRZ
Model T18IF800SP/59
Near Newport Beach, California 92625
Ryan
Job Details:
09/09/2025
MAINT PERFORMED REGULAR MAINT.
Near Costa Mesa, California 92626
Justin
Job Details:
09/08/2025
REMOVE REFRIGERATOR AND WINE UNIT FROM KITCHEN
We serviced a
VIK REF
Model VCSB423DSS
Near Huntington Beach, California 92648
Ryan
Job Details:
09/08/2025
IM NOT WORKING AGAIN - WON'T DISPENSE ICE SECURED ICE BUCKET IN PROPER POSITION. KITCHENAID HOOD - DETERMINED FAULTY FLOURESCENT STARTER. CUSTOMER WILL REPLACE PART HIMSELF.
We serviced a
VIK REF
Model VCSB5481SS
Near Costa Mesa, California 92626
Ryan
Job Details:
09/08/2025
SAME ISSUE - TEMP IS FLUCTUATING AGAIN 9/4 RYAN - SEALED SYSTEM OVERCHARGED BY ANOTHER SERVICE COMP SUCTION LINE IS FROSTING BACK TO THE COMPRESSOR. EVACUATED AND RECHARGED TO FACTORY SPECS WITH 6.25 OZ R134A. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
LNX BBQ
Model L36ATR-NG00
Near San Clemente, California 92673
Erick V
Job Details:
09/05/2025
CENTER IGNITER NOT WORKING AGAIN. REPLACED BAD MICRO SWITCH. ALL IGNITORS ARE NOW WORKING PROPERLY
We serviced a
KA REF
Model KBFC42FTS04
Near San Diego, California 92037
Justin
Job Details:
09/04/2025
RUBBER SEALING IS WEARING OFF
We serviced a
VIK REF
Model VCBB363RSS
Near Aliso Viejo, California 92656
Ryan
Job Details:
09/04/2025
SAME ISSUE-BEEPING AND NOT COOLING ALL FOOD HAS SP NO POWER FROM CONTROL BOARD TO COMPRESSOR OR CONDENSER FAN MOTOR. REPLACED CONTROL BOARD. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
VIK REF
Model VCRB5363RSS
Near Chula Vista, California 91914
Andy T.
Job Details:
09/04/2025
BEEPING NOISE ON REF SIDE
We serviced a
SZ REF
Model 695/O2
Near Newport Beach, California 92660
Ryan
Job Details:
09/04/2025
NOT COOLING SEIZED CONDENSER FAN MOTOR CAUSING UNIT TO OVERHEAT. VACUUMED/BLEW OUT CONDENSER AND REPLACED CONDENSER FAN MOTOR PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
VIK REF
Model SEE ATTACHMENTS
Near Orange, California 92867
Michael
Job Details:
09/04/2025
NOT COOLING
We serviced a
VIK RANGE
Model VGSS360-4QDSS
Near La Habra, California 90631
Michael
Job Details:
09/04/2025
REPLACE OVEN PAN
We serviced a
VIK MW
Model VMOR506SS
Near Manhattan Beach, California 90266
Michael
Job Details:
09/03/2025
PER PROFIX, CUSTOMER NEEDS OPEN BUTTON ASSY, CONTR COMPLETE
We serviced a
VIK REF
Model DFRB536L
Near Newport Beach, California 92657
Ryan
Job Details:
09/03/2025
STILL LEAKING WATER TRACING DOWN WIRES INSTEAD OF DRAIN TUBE DURING DEFROS SECURED WIRES AWAY FROM EVAP. OBSERVED DEFROST CYCLE WORK WATER FLOWING CORRECTLY THROUGH SYSTEM TO PAN. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
AGA RANGE
Model LEGACY44
Near Newport Beach, California 92660
David G
Job Details:
09/03/2025
BURNER NOT IGNITING AND CHECK OVERALL UNIT REPLACED RIGHT AND LEFT IGNITOR. CLEANED ORIFICES AND BURNER
We serviced a
SZ REF
Model NA
Near Chula Vista, California 91910
Andy T.
Job Details:
09/03/2025
MAINTENACE FILTER NEEDS CHANGE
We serviced a
SZ WC
Model NA
Near Chula Vista, California 91910
Andy T.
Job Details:
09/03/2025
MAINTENANCE FILTER NEED TO CHANGE
We serviced a
VIK REF
Model VCBB5362RSS
Near Huntington Beach, California 92648
Ryan
Job Details:
09/03/2025
LIGHT STILL NOT WORKING FREED UP FROZEN FREEZER DOOR SWITCH. DOOR GASKET (FZ) HAS LA 9/3 MANUALLY DEFROSTED REORGANIZATION AIR DUCTS AND REPLACED PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
SZ REF
Model CL3650F/O/L
Near San Diego, California 92037
Justin
Job Details:
09/03/2025
INSTALL TRIM KIT SENT BY SUBZERO COMPLETE
We serviced a
VIK REF
Model VCBB363RSS
Near Huntington Beach, California 92649
Ryan
Job Details:
09/02/2025
FRIDGE SIDE COOLING INTERMITTENTLY LH RETURN AIR DUCT IS FROSTED OVER PREVENTING EFFICIENT AIR CIRCULATION BETWEEN REF AND FRZ. MANUALLY DEFROSTED FRZ INTERIOR AND INSTALLED HEATED RETURN AIR DUCT KIT. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
THERM RANGE
Model PG364GEBS/09
Near Westminster, California 92683
Michael
Job Details:
09/02/2025
WONT BAKE DSI MODULE OPEN
We serviced a
VIK REF
Model FDRB5363RO1
Near San Diego, California 92103
Michael
Job Details:
09/02/2025
LEAKING
We serviced a
VIK DW
Model VDWU524SS
Near Laguna Beach, California 92651
Ryan
Job Details:
09/02/2025
DOOR CLICKS AGAIN AND NOT SHUTTING ALL THE WAY SHORT MOUNTING SCREWS CAME LOOSE, OBSTRUCTING DOOR. INSTALLED LONGER MOUNTING SCREWS. NO CHARGE FOR TODAY.
We serviced a
VIK REF
Model DFBB363R
Near San Marcos, California 92069
Michael
Job Details:
08/29/2025
ORANGE SLIDE IN THE PANEL IS BLINKING,ICE IN THE F
We serviced a
KA REF
Model KRFC300ESS01
Near Brea, California 92821
David G
Job Details:
08/29/2025
ICE MAKER STOPPED WORKING OPEN SWITCH ON ICEMAKER TO VALVE. NEED ICEMAKER AND FILTER REPLACED ICEMAKER AND FILTER
We serviced a
VIK REF
Model VCBB536RSS
Near Huntington Beach, California 92649
Ryan
Job Details:
08/29/2025
FREEZER ISN’T WORKING EXCESSIVE FROST ON EVAP AND EVIDENCE OF FRZ DRAWER NOT SEALING AT ONE TIME. MANUALLY DEFROSTED EVAP AND SECURED UPPER BASKET GLIDE BEARINGS IN PROPER POSITIONS. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
VIK BBQ
Model VGBQ5323RS
Near Norco, California 92860
David G
Job Details:
08/29/2025
STEM/SWITCH OF KNOB BROKE OFF- NEEDS REPLACEMENT REPLACED 2ND FROM RIGHT BURNER VALVE. CUST DECLINED SPARK KN
We serviced a
VIK REF
Model VCSB5421DSS
Near North Tustin, California 92705
Michael
Job Details:
08/28/2025
INSTALL PIN TO FINISH REPAIR (THP)
We serviced a
VIK FRZ
Model VISB542SS
Near Newport Beach, California 92625
Ryan
Job Details:
08/28/2025
NOT COOLING SEIZED CONDENSER FAN MOTOR CAUSED INVERTER TO OVERHEAT AND F PREVENTING POWER TO COMPRESSOR. REPLACED CONDENSER FAN MOTOR AND INVERTER. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
VIK CT
Model VGRT366
Near Newport Beach, California 92625
Ryan
Job Details:
08/28/2025
SMELLS GAS EVEN IF ITS OFF GAS LEAK WHERE REGULATOR CONNECTS TO MANIFOLD. SEALED AND SECURED REGULATOR TO MANIFOLD. NO GAS LEAK AT THIS TIME.
We serviced a
VIK RANGE
Model VGRC485-6GDSS
Near Murrieta, California 92562
Michael
Job Details:
08/28/2025
STILL MAKING LOUD HISSING SOUND COMPLETE
We serviced a
LG WASH
Model X
Near La Habra, California 90631
David G
Job Details:
08/28/2025
NEEDS MAINTENANCE AND FILTER CHANGE TOP LOAD HAS NO FILTER OR STRAINER. CUSTOMER TO CLEAN
We serviced a
SZ REF
Near Encinitas, California 92024
Andy T.
Job Details:
08/28/2025
WORKING FINE JUST NEED MAINTENANCE
We serviced a
VIK REF
Model VCSB5484SS00
Near Anaheim, California 92808
Ryan
Job Details:
08/28/2025
REF WONT STOP BEEPING CLEARED ICE DISP ERROR AND UPDATED SOFTWARE. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
VIK REF
Model VCSB5484SS00
Near Anaheim, California 92808
Erick V
Job Details:
08/28/2025
DELIVER AND INSTALL FIVE DEEP STEPS IN AND OUT TOTAL OF 10 REMOVED OLD REFRIGERATOR AND HAULED AWAY INSTALLED REPLACEMENT UNIT REFRIGERATOR IS LEVEL AND SECURED NO WATER LEAKS FOUND UNIT IS WORKING PROPERLY
Near San Diego, California 92127
Justin
Job Details:
08/27/2025
LEFT BURNER VERY DIFFICULT TO LIGHT
We serviced a
SZ REF
Model BI-36F/O
Near Newport Beach, California 92663
Ryan
Job Details:
08/27/2025
NOT PRODUCING ICE REPLACED FAULTY CONTROL PANEL AND ICEMAKER. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
VIKING DO
Model VEDO130SS
Near Rancho Santa Fe, California 92091
Justin
Job Details:
08/27/2025
OVEN BURNED INSIDE, OVEN DOORS TOO HOT REMOVED OVEN AND FOUND A SMALL SCORCH MARK ON THE RIGHT SIDE. INSPECTED SIDE PANEL, LOWER BAKE ELEMENT, AND WIRING NO SIGNS OF FIRE, BURNT WIRES, OR INSULATION ISSUES. UPPER OVEN DOOR WON’T STAY CLOSED (NEEDS HINGES). CABINET OPENING IS ONLY 28" WIDE, ROUTERED TO FIT 28-½", WHICH MAY HAVE CAUSED THE CABINET FINISH TO REACT TO OVEN HEAT. RECOMMEND REPLACING UPPER HINGES AND LOWER DOOR GASKET.
We serviced a
VIK REF
Model DDBB363RSS
Near Dana Point, California 92629
Ryan
Job Details:
08/27/2025
REFRIGERATION IS OFF REFRIGERANT LEAK AT HEAT EXCHANGER. UNIT WILL REQUIRE A PARTIAL SEALED SYSTEM REBUILD CUSTOMER WOULD LIKE TO PURCHASE A NEW REFRIGERATOR FROM US I REPAIRING THIS ONE DUE TO COST OF REPAIR VS. AGE OF UNIT. NEED ESTIMATE FOR REPLACEMENT.
We serviced a
TRUE IM
Model TUI-15-R-OP-B
Near Seal Beach, California 90740
Michael
Job Details:
08/27/2025
LOUD NOISES IN MAKING ICE AND IN DRAINING WATER
We serviced a
VIK REF
Model VCSB5423SS21
Near Downey, California 90240
Erick V
Job Details:
08/27/2025
REF DOOR NOT CLOSING AT ALL (2) MAN JOB LOWER RIGHT HINGE IS CROOKED CLOSING LEEVER IS STILL HITTING LEVELING ASSEMBLY WAS ABLE TO GET THE DOOR TO CLOSE WITHOUT THE DOOR LEEVER CATCHING BUT THERE IS STRUCTURAL DAMAGE ON RIGHT SIDE OF THE UNIT. PICTURES ATTACHED.
We serviced a
VIK REF
Model VCSB5423SS01
Near Orange, California 92867
Erick V
Job Details:
08/26/2025
DOOR STOP BROKEN; REF SIDE LIGHTS ARE OUT REMOVED DOOR AND REPLACED PIVOT PLATE REINSTALLED DOOR. REPLACED 5 BURNED OUT LIGHTS THERE ARE TWO MORE THAT NEED TO BE REPLACED FOR A TOTAL OF 7 ONLY 5 WERE ORDERED
We serviced a
VIK REF
Model VCSB5483SS
Near Irvine, California 92603
Ryan
Job Details:
08/26/2025
WIRE ON THE ICE MAKER IS FALLING OUT AFTER REPAIR ADJUSTED SHUTOFF ARM TO HELP PREVENT IT FROM COMING LOOSE. CHANGED DEFROST PARAMETER TO CONVENTIONAL AND CHANGED FRZ CUT-IN/OUT TO 4°F/-4°F.
We serviced a
VIK DO
Model VEDO207CSS
Near Newport Beach, California 92625
Ryan
Job Details:
08/26/2025
DOOR WONT LOCK NEED ESTIMATE FOR REPLACING UPPER DOOR LATCH. 8/26 REPLACED DOOR LATCH FOR UPPER OVEN. CUSTOMER PROVIDED USED PART THAT WAS PURCHASED ON EBAY.
We serviced a
SZ REF
Model 650/S
Near Huntington Beach, California 92646
David G
Job Details:
08/26/2025
IM NOT WORKING AND CLEAN CONDENSER CLEANED CONDENSER. BAIL ARM STICKS AGAINST WALL REPLACED BAIL ARM EXTENSION AND ICE TRAY
We serviced a
VIK REF
Model FDRB5303R
Near San Diego, California 92127
Andy T.
Job Details:
08/26/2025
EVAPORATOR COIL IS FROZEN
We serviced a
VIK REF
Model VCSB5483SS00
Near San Diego, California 92127
Andy T.
Job Details:
08/26/2025
REF SIDE NOT COOLING
We serviced a
VIK REF
Model VFI7180WLBK02
Near Orange, California 92869
Ryan
Job Details:
08/25/2025
LOUD BUZZING NOISE COMING OUT OF THE MOTOR 8/25 RYAN - BROKEN CONDENSER FAN BLADE. REPLACED CONDENSER FAN MOTOR ASSEMBLY. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
WOLF RANGE
Model GR488
Near Mission Viejo, California 92692
Michael
Job Details:
08/25/2025
CONVECTION FAN BUTTON STUCK
We serviced a
VIK REF
Model VISB542SS
Near Whittier, California 90601
Ryan
Job Details:
08/25/2025
LEAKING NEED ESTIMATE FOR REPLACING ICEMAKER AND WATER INLET VALVE. 2 CLAIMS 8/25 REPLACED FAULTY ICEMAKER AND WATER INLET VALVE. ICEMAKER CYCLED OKAY AT THIS TIME. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
DACOR RANGE
Model ER36GSCHN/G
Near Newport Beach, California 92660
David G
Job Details:
08/25/2025
OVEN NOT WORKING OPEN SAFETY VALVE REPLACED CUSTOMER SUPPLIED SAFETY VALVE
We serviced a
VIK REF
Model RVRF3361SS
Near Aliso Viejo, California 92656
David G
Job Details:
08/25/2025
BOTTOM FRZ DOOR WONT CLOSE FOUND DOOR CLOSER CABLE TWISTED. REROUTED
We serviced a
VIK RANGE
Model RVDR33015BSS
Near San Diego, California 92037
Andy T.
Job Details:
08/25/2025
OVEN LIGHT NOT TURNING ON
We serviced a
VIK RANGE
Model VGR5304BSS03
Near Long Beach, California 90814
David G
Job Details:
08/25/2025
CAN SMELL GAS AGAIN NO GAS LEAKS DETECTED. CLEANED IGNITOR.
We serviced a
SZ IM
Model DET3650CIID/L
Near Palm Springs, California 92262
Justin
Job Details:
08/25/2025
DELIVER AND INSTALL EXCHANGE COMPLETE
We serviced a
VIK REF
Model VCBB363RSS
Near Aliso Viejo, California 92656
Ryan
Job Details:
08/22/2025
TEMP IS RAISING AND THE ALARM IS BEEPING 8/22 RYAN - ERRATIC INVERTER INTERMITTENTLY PREVENTING POWER TO COMPRESSOR. REPLACED INVERTER AND VACUUMED CONDENSER. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
LNX BBQ
Model L700PSF-LP
Near Orange, California 92868
Ryan
Job Details:
08/22/2025
BBQ IS NOT HEATING EVENLY INSPECTED TWO LYNX BBQ'S. BOTH UNITS HEAT NORMALLY AT THIS TIME. EXCESSIVE GREASE AND FOOD DEBRIS ON BRIQUETTES AND IN DRIP TRAY. ADVISED CUSTOMER ON REGULAR CLEANING.
We serviced a
VIK REF
Model DFRB536L
Near Newport Beach, California 92657
Ryan
Job Details:
08/22/2025
LEAKING SINCE LAST SERVICE NO POWER TO REF FAN DUE TO CORRODED CONNECTOR. REPLACED CONNECTOR AND FAN WORKS NORMALLY. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
SCT IM
Model SCCP30MA1SU
Near Newport Beach, California 92625
Ryan
Job Details:
08/22/2025
STOPPED MAKING ICE UNIT WAS TURNED OFF WHEN I ARRIVED. TURNED ON UNIT AND PERFORMED COMPLETE INSPECTION. ALL OPERATIONS TEST OKAY AT THIS TIME. POSSIBLE ISSUE WITH CUSTOM WOOD GRILL PREVENTING ADEQUATE AIR CIRCULATION CAUSING UNIT TO OVERHEAT. ADVISED DARREN FROM PATTERSON THAT THE FRONT GRILL ON THIS UNIT SHOULD NOT BE OBSTRUCTED. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
Near San Juan Capistrano, California 92675
Erick V
Job Details:
08/22/2025
NEEDS CALIBARATING PULLED OVEN AND REPLACED THERMOSTAT. REINSTALLED UNIT.
We serviced a
VIK CT
Model RVGC33615BSS00
Near Whittier, California 90601
David G
Job Details:
08/22/2025
FRONT LEFT BURNER FLAME HAS DIMINISHED CLEANED IGNITORS AND CLEARED ORIFICE
We serviced a
VIK FRZ
Model DDSB482-BTBR
Near Whittier, California 90603
David G
Job Details:
08/22/2025
MAINTENANCE/CLEANING CLEANED CONDENSER. LUBED NOISY DOOR HINGE. FF GASKET RIPPED.
Near Irvine, California 92612
Justin
Job Details:
08/22/2025
DELIVER AND INSTALL MARGHERITA UNICART DELIVERED AND ASSEMBLED CARTS. INSTALLED PIZZA OVENS THAT WERE ON SITE ON TOP OF CARTS. NEEDED 2ND MAN TO LIFT PIZZA OVENS
We serviced a
VIK REF
Model VCRB5364RSS00
Near Corona, California 92883
Ryan
Job Details:
08/22/2025
UNIT CURRENT TEMPIS 66 DEGREES, NOT COOLING DOWN 8/22 RYAN - REFRIGERANT LEAK AT CONDENSER CONNECTION. REBRAZED CONNECTION. EVACUATED AND RECHARGED WITH 2.12 OZ R6 PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
BSH DW
Model SHV46C13UC/26
Near Newport Beach, California 92657
Ryan
Job Details:
08/22/2025
SOMETIMES DOOR WONT SHUT ALL THE WAY AND WONT TURN WOODEN DOOR PANEL IS BINDING WITH CABINET PREVENTING DOOR FROM ACTUATING DOOR LATCH. SECURED UNIT IN PROPER POSITION. DOOR LATCHES NORMALLY AT THIS TIME.
We serviced a
VIK RANGE
Model VDSC3056BSS
Near Yorba Linda, California 92886
David G
Job Details:
08/22/2025
2 IGNITERS NOT WORKING CLEANED AND ADJUSTED IGNITORS. REPLACED INTERMITTANT OPEN SP
We serviced a
VIK REF
Model VCSB423SS
Near Yorba Linda, California 92886
David G
Job Details:
08/22/2025
THE COATING ON THE ICE MAKER IS COMING OFF REPLACED CORRODED ICEMAKER
We serviced a
VIK REF
Model VCSB5481SS
Near San Diego, California 92104
Andy T.
Job Details:
08/22/2025
NOT KEEPING TEMP FOUND HEATING EXTENDER IS GONE ICE BUILD UP ON EVAP AND BACK WALL
We serviced a
VIK REF
Model VCBF136LSSO
Near Newport Beach, California 92663
Justin
Job Details:
08/22/2025
IM IS MAKING ICE BUT THERES A LAYER OF ICE AT THE
Near Carlsbad, California 92011
Andy T.
Job Details:
08/22/2025
INSTALL DW W/ CUST. PANEL AND REMOVE OLD UNIT MOVE UNINSTALLED THE OLD ONE AND INSTALLED THE NEW ONE AND LEAVE THE OLD GOOD ONE IN THE GARAGE FOR CUSTOMER
We serviced a
VIK REF
Model 36 INCH
Near Huntington Beach, California 92646
Erick V
Job Details:
08/22/2025
INSTALL ISSUE - DOOR DOESNT OPEN ALL THE WAY ADJUSTED THE REF TO LEFT AS MUCH AS POSSIBLE TO ALLOW HER RIGHT CABINET DOOR TO OPEN UNIT IS SECURED. TOP LEFT CABINET DOOR BINDS A BIT. THERE IS NOT ENOUGH CLEARANCE BETWEEN THE REFR SIDE TRIMS AND THE CABINET DOORS TO HAVE ALL CABINET DOORS OPEN PERFECTLY.
We serviced a
VIK DW
Model VDWU524SS
Near Winchester, California 92596
Michael
Job Details:
08/22/2025
STUCK IN "COMBI" MODE; AUDIBLE SOUND NOT WORKING COMPLETE. SEE COMMENTS
We serviced a
SZ REF
Model 632/S2
Near Newport Beach, California 92660
Ryan
Job Details:
08/21/2025
REF TEMP IS NOW @76 REFRIGERANT LEAK AT REF EVAP. NEED ESTIMATE. 8/21 REPLACED REF EVAP, REF DRIER AND ICE BUCKET CARRIAGE ASSEMBLY. EVACUATED AND RECHARGED WITH 5.5 OZ. R134A. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
SZ REF
Model BI36UG/S/PH
Near Laguna Beach, California 92651
Ryan
Job Details:
08/21/2025
LIGHT DOESN'T GO OFF WHEN DOOR IS CLOSE 8/21 REPLACED FAULTY REF DOOR SWITCH.
We serviced a
VIK REF
Model 36 INCH
Near Huntington Beach, California 92646
Erick V
Job Details:
08/21/2025
INSTALL UNIT WITH PANELS - FROM GARAGE TO KITCHEN TWO STEPS INTO HOME. VERY LIMITED SPACE IN THE KITCHEN WAS ABLE TO GET INTO THE REFER AREA SAFELY. INSTALLED VIKING REFRIGERATOR UNIT IS LEVEL AND SECURE NO WATER LEAKS DOWN
We serviced a
LNX BBQ
Model NA
Near Rancho Santa Fe, California 92067
Andy T.
Job Details:
08/21/2025
WHEN TURN ON NOT WORKING AND EMITTING BLACK SMOKE
Near Carlsbad, California 92009
Justin
Job Details:
08/20/2025
TRYING TO IGNITE BUT IT SEEMS LIKE THERE'S NO FLO
We serviced a
VIK REF
Model VCSB483SS
Near Laguna Beach, California 92651
Ryan
Job Details:
08/20/2025
REPLACE COOPER WATER LINE, WATER VALVE INSTALLED NEW WATER VALVE TO 12-IN STAINLESS STEEL WATER LANES AND A NEW WATER FILTER 8/20 RYAN - NO POWER TO ICEMAKER DUE TO LOOSE PIN IN ICEMAKE MOULEX CONNECTOR. SECURED PIN AND OBSERVED ICEMAKER COMPLETE A CYCLE. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
SZ REF
Model 695/S 3
Near Laguna Beach, California 92651
Ryan
Job Details:
08/20/2025
NOT COOLING PROPERLY AND CHANGE FILTER (CHP) DUSTY CONDENSER CAUSING ERRATIC TEMP IN FREEZER. VACUUMED CONDENSER. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
ULINE IM
Model UHNB115-IS01B
Near Newport Beach, California 92625
Ryan
Job Details:
08/20/2025
NO WATER AND NOT COOLING FOUND UNIT SET TO MODEL CODE "20" WHICH IS INCORRECT FOR THIS MODEL. SET CORRECT MODEL CODE "57" (NUGGET ICE R600A) OBSERVED UNIT START TO PRODUCE ICE NORMALLY. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME.
We serviced a
DACOR DO
Model EORD227B
Near Laguna Beach, California 92651
Ryan
Job Details:
08/20/2025
THERE IS A HAZE IN THE GLASS AND LOWER OVEN BULB I NEED ESTIMATE FOR REPLACING LIGHT TRANSFORMER. 5/13 REPLACED LIGHT TRANSFORMER. NEW PART IS BAD 120VAC TO TRANSFORMER AND 0VDC OUTPUT. REORDERING PART. 8/20 REPLACED FAULTY TRANSFORMER. CUSTOMER PROVIDED PART.
We serviced a
BSH DW
Model SHVM78Z53N/20
Near Newport Beach, California 92660
Ryan
Job Details:
08/20/2025
LEAKING MISSING MOUNTING SCREW FOR UNIT CAUSING DOOR TO BE UNEVEN. STRAIGHTENED AND SECURED UNIT TO CABINET. ALL OPERATIONS TEST OKAY AT THIS TIME. NO WATER LEAKS AT THIS TIME.
We serviced a
THOR RANGE
Model LRG3001U
Near Anaheim, California 92806
David G
Job Details:
08/20/2025
OVEN NOT HEATING REPLACED OPEN IGNITOR. CENTER BURNER LIGHTS POORLY REPLACED WARPED CENTER BURNER
We serviced a
COVE DW
Model DW2451
Near San Diego, California 92129
Justin
Job Details:
08/20/2025
DELIVER AND INSTALL EXCHANGE COMPLETED
We serviced a
ULINE IM
Model UHNP315-IS01A
Near Seal Beach, California 90743
Ryan
Job Details:
08/20/2025
SAME ERROR 13 EC 13 DISPLAYED. RESET UNIT AND OBSERVED AUGER SEIZE AFTER RUNNING ABOUT 10 MINUTES. EVIDENCE OF WATER LEAKING FROM AUGER IN LOWER BASIN. ADVISED CUSTOMER AGAINST REPAIR DUE TO COST OF REPAIR VS COST OF NEW UNIT.
We serviced a
VIK REF
Model DFBB363R
Near Whittier, California 90602
Ryan
Job Details:
08/20/2025
NOT COOLING DEFROSTED RETURN AIR DUCTS. THIS UNIT ALREADY HAS HEATED DUCT KIT INSTALLED. PLEASE ALLOW 24HRS FOR NORMAL OPERATION TO RESUME. ***REF HAD ORIGINAL TOWER HINGE. ADVISED CUSTOMER TO CONTACT VIKING ABOUT REF HINGE REWORK.***
We serviced a
SZ IM
Model UC-15IP
Near Newport Beach, California 92661
Ryan
Job Details:
08/20/2025
UNIT STILL LEAKING
We serviced a
VIK RANGE
Model VGR5304BSS
Near San Diego, California 92110
Andy T.
Job Details:
08/20/2025
NOT WORKING TO CORRECT TEMP; STOVE DOOR PEELING OF COMPLETE
We serviced a
VIK FRZ
Model FFI7300WL
Near Temecula, California 92592
Andy T.
Job Details:
08/19/2025
ERROR MESSAGE PROMPTING,BEEPING NOISE FROM THE FRE FOUND FAN BLADE LOOSE ON CONDENSER FAN MOTOR. TIGHTENED FAN BLADE. RESET FAULT. TESTS OK